Shipping policy

Shipping Policy

1. Shipping Zones

We offer shipping within the United Kingdom and to select international destinations. Please note that additional charges, taxes, and duties may apply for international orders.

2. Processing Time

Orders are typically processed within 1-3 business days (excluding weekends and public holidays). During peak seasons or promotional periods, processing times may be slightly longer. We strive to ship orders as promptly as possible.

3. Shipping Methods and Delivery Times

We use reputable carriers to ensure timely and secure delivery of your orders. Shipping options available at checkout may include:

  • Standard Shipping: Estimated delivery within 3-5 business days for domestic orders.
  • Express Shipping: Estimated delivery within 1-2 business days for domestic orders (additional fees apply).
  • International Shipping: Delivery times vary depending on the destination country. Please refer to the estimated delivery times provided during checkout.

Please note that delivery times are estimates and may be subject to delays beyond our control, such as weather conditions, customs clearance, or carrier issues.

4. Shipping Charges

Shipping fees are calculated based on the total weight of the order, shipping method selected, and delivery location. The shipping cost will be displayed at checkout before the order is confirmed.

5. Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status of your shipment.

6. Undeliverable Packages

Please ensure that the shipping address provided is accurate and complete. In case a package is returned to us due to an incorrect address provided by the customer or failure to collect the package, additional shipping fees may apply for reshipment.

7. Lost or Damaged Shipments

We are not liable for lost or damaged shipments once they have been handed over to the carrier. However, if you encounter any issues with your delivery, please contact us, and we will do our best to assist you in resolving the matter.

8. Return to Sender

If a package is returned to us as undeliverable, we will contact the customer to arrange redelivery or provide a refund (excluding shipping fees).

9. Contact Information

If you have any questions or require further assistance regarding shipping, please contact our customer support team at Chambrestudios@yahoo.com

Note: This shipping policy is subject to change without prior notice. Please refer to the most recent version on our website for the latest information.